rt-flagupdated is an extension which makes any
tickets that are unread or have been updated get flagged in ticket listings.
Unread tickets are marked with a "
*" at the start of the
subject line, and tickets with new comments since the last time they were
read are marked with "
UPDATED" at the start of the subject
To install, create the following table in your RT database:
CREATE TABLE CommentsSeen ( `UserId` int(11) NOT NULL, `TicketId` int(11) NOT NULL, `Comments` int(11) NOT NULL, PRIMARY KEY (`UserId`,`TicketId`) ) ENGINE=InnoDB;
Extract the files in the Zip below so that they end up in your local RT updates area, e.g. /usr/local/rt3/html.
would end up under
Remember to restart
httpd (and with it, Request Tracker) after installing this extension.
Note: This has only been tested on RT 3.6.6.
Comments, bug reports, and patches gratefully received - please use the Contact Form.